Legal

Privacy Policy

How we collect, use, and protect your personal information

Last updated: April 2026

Your Privacy Matters

At Pride Rock Adventures, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with GDPR and applicable data protection laws.

1. Information We Collect

When you make a booking or enquiry, we may collect:

Full name and contact details (email, phone number)
Travel preferences and special requests
Payment information (processed securely via Paystack)
Booking history and tour preferences

2. How We Use Your Information

To process bookings and send confirmation emails
To communicate about your tour arrangements
To provide customer support
To send promotional offers (with your consent)
To improve our services

3. Data Security

All payment transactions are processed through Paystack, a PCI-DSS compliant payment provider. We never store your full credit card details on our servers.

4. Data Retention

We retain your personal information for as long as necessary to:

Complete your booking and provide services
Comply with legal obligations
Resolve any disputes

5. Your Rights

Under applicable data protection laws, you have the right to:

Access

your personal data

Correct

inaccurate information

Delete

your data (subject to legal requirements)

Object

to processing of your data

Export

your data in a portable format

6. Cookies

Our website uses cookies to:

Remember your language preferences
Analyze site traffic
Provide essential functionality

7. Third-Party Services

We may share your data with trusted partners:

Paystack

Payment processing

Supabase

Database hosting

Vercel

Website hosting

8. Contact Us

For any privacy-related questions or to exercise your rights, contact us:

hello@priderockadventures.co.ke

Phone/WhatsApp: +254 768 669 606

We may update this policy from time to time. Any changes will be posted on this page with an updated "last modified" date.

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